Our Guidelines
OUR CLAIM OF QUALITY
The certification of our quality management system according to ISO 9001 and our excellently trained qualified staff guarantee specific top-level solutions for our customers. We apply high standards as far as functionality and processing standards are concerned in order to further consolidate our current position as a quality market leader for "feeding syringe and closing parts for the pharmaceutical industry".
OUR PRODUCTS
With our innovative sorting and feeding systems we offer customized, flexible and economical solutions especially for the pharmaceutical industry. Excellent quality and high-quality materials as well as traceable manufacturing processes guarantee the worldwide recognition of our products.
OUR CUSTOMERS
We strive for economically successful and thus satisfied customers. We are aware, that we play an important role since part of their economic success is determined by our service and product quality. Therefore we are constantly working on the enhancement of our products and services. So our quality management system is a lot more than the certification stamp on our correspondence. Furthermore we lay special value on a great and honesty partnership which we consider as a basis for a long-term business relationship safeguarding our common future.
OUR TEAM
Our competent and efficient team acts customer- and target-oriented. It results from qualified methods and high commitment. Our team is proactive and produces its own ideas. For a successful cooperation communication strength and creativity are as indispensable as continuous development and flexibility.
IN OUR ROLE AS EMPLOYER
Honesty, reliability and fairness are the pillars of our social existence marked by mutual respect. Everybody need to set an example. As a future-oriented employer, we are looking ahead: We encourage and face our employees with challenges and thus commonly reach our goals. "We promote your quality!" does not only apply to our customers but also to our employees.
OUR COMMUNICATION
Our internal and external communication is characterized in openness, honesty and friendliness. In dialogue with our customers and suppliers we communicate clearly and credibly. Only then external communication is a competitive advantage, so we are winning and retaining customers. But we see even the internal “demands” as a part of an active communication and demand and promote a permanent dialogue with and between our employees. We make goals, strategies, performance and achievements continuously visible. Our goal is to reach the employees’ identification with the company, to increase the sense of community and to provide motivation. Effective internal communication is the basis for a successful business development.
SUPPLIERS AND SERVICE PROVIDERS
The quality of our products is directly influenced by our suppliers and service providers. Due to this reason we choose to only work with suppliers that are both technically competent and innovative and can guarantee for a speedy, reliable on time delivery. Our main focus is to establish long term and trusting cooperations with local and global suppliers.
OUR FUTURE
We are and will be a reliable partner and an independent company for both, our customers and employees. Sound growth and innovation are the keys for a successful future. Based on the existing know-how, we open the access to new product segments. That is how we are continuously increasing our market share of sorting systems in the pharmaceutical industry. Another target is the increase of our market presence which we strengthen by extending our international sales structure and service network.
